FAQs
About the Product
What is Nucellia?
Nucellia is a daily wearable NAD+ wellness patch made for people who want simple cellular support without adding more capsules, powders, or complicated supplement stacks.
Each pouch contains 30 patches, giving you a full 30-day supply when used as directed.
No capsules.
No powders.
No mixing.
No shaker bottles.
Is Nucellia a medicine or drug?
No. Nucellia is a wellness product. It is not a medicine, drug, or medical treatment.
Nucellia is not intended to diagnose, treat, cure, or prevent any disease.
How many patches are in one pouch?
Each pouch contains 30 patches.
When used once daily as directed, one pouch provides a 30-day supply.
What does NAD+ mean?
NAD+ is involved in important cellular processes, including energy production and repair pathways.
Nucellia is designed to support the NAD+ pathway as part of a daily wellness and healthy-aging routine.
What are the ingredients?
Nucellia is formulated as an NAD+ body wellness patch. Please refer to the product label on the pouch for the full ingredient list and product details.
Usage
How do I use Nucellia?
Apply one patch daily to clean, dry skin.
Use consistently as part of your daily wellness, energy, or healthy-aging routine. Do not exceed the suggested use unless directed by a healthcare professional.
Where should I apply the patch?
Apply the patch to a clean, dry area such as the upper arm, shoulder, back, abdomen, or thigh.
Avoid applying it over lotion, oil, sweat, irritated skin, broken skin, or the exact same spot every day.
When should I use Nucellia?
You can apply Nucellia at any time of day.
The most important part is consistency. Choose a time you can repeat daily, such as in the morning, after showering, or before starting your day.
Do I need to take capsules or mix anything?
No. Nucellia is patch-based, so there are no capsules, powders, scoops, shaker bottles, or mixing required.
Should I rotate where I place the patch?
Yes. Rotate placement daily to keep the skin comfortable.
Do not apply the patch to the exact same area every day.
Benefits
What does Nucellia support?
Nucellia is designed to support:
NAD+ pathway support
Cellular energy support
Healthy aging support
Daily vitality and wellness
A simple routine without capsules or powders
A 30-day wearable patch system
Results vary from person to person based on age, lifestyle, sleep, hydration, diet, and consistency.
Will Nucellia give me instant energy?
Nucellia is not designed to feel like caffeine or a stimulant.
It is made for daily cellular wellness support, not a sudden rush or crash. The best results come from consistent use over time.
Will Nucellia guarantee results?
No. No wellness product can guarantee specific results for everyone.
Nucellia works best when used consistently alongside proper sleep, hydration, nutrition, movement, and a balanced lifestyle.
What makes Nucellia different from regular supplements?
Nucellia gives you NAD+ support in a wearable patch format instead of another capsule, powder, or complicated supplement stack.
It is made for people who want a cleaner, easier, more modern way to support cellular energy and healthy aging.
Shipping and Orders
How long does shipping take?
Shipping times depend on your location and the shipping method selected at checkout.
Delivery times are estimates only and may vary due to courier delays, holidays, customs, weather, location, or other factors outside our control.
Can I track my order?
Yes. When tracking information is available, it will be sent to the email address used at checkout.
Customers are responsible for monitoring tracking updates and contacting the courier if delivery action is required.
Can I change my shipping address after ordering?
Address changes are not guaranteed.
Orders can only be changed before they are processed, fulfilled, or shipped. Customers are responsible for entering the correct shipping information at checkout.
Nucellia is not responsible for lost, delayed, or failed deliveries caused by incorrect or incomplete shipping information.
What if my package says delivered but I did not receive it?
If the courier marks the package as delivered, the order is considered delivered.
Nucellia is not responsible for packages that are lost, stolen, misplaced, or missing after being marked delivered by the courier.
Returns and Refunds
What is your return policy?
Because Nucellia is a personal-use wellness product, returns are only accepted if the product is:
Unopened
Unused
Sealed
In its original packaging
In the same condition it was received
Approved by our support team before being sent back
For safety and hygiene reasons, opened, used, unsealed, or damaged products cannot be returned, refunded, or exchanged.
Can I return the product if I opened it?
No. Opened products cannot be returned.
If the safety seal is broken, removed, damaged, or tampered with, the product is not eligible for return, refund, or exchange.
Can I return it if I do not like how it feels?
No. Personal preference, skin feel, scent, texture, or change of mind are not eligible reasons for return or refund after the product has been opened.
How long do I have to request a return?
Return requests must be made within 24 hours of delivery.
Requests made after 24 hours may not be accepted.
Do I need approval before sending a return?
Yes. All returns must be approved by Nucellia before being sent back.
Products returned without prior approval may be refused and will not qualify for a refund.
Who pays for return shipping?
Customers are responsible for all return shipping costs.
If Nucellia provides a return shipping label, the cost of that label may be deducted from the refund amount. Original shipping fees are non-refundable.
What if my order arrives damaged or incorrect?
If your order arrives damaged or incorrect, contact us within 24 hours of delivery at:
Include your order number and clear photos of the outer package, product, and issue.
After review, Nucellia may offer a replacement, store credit, partial refund, or refund at our discretion.
Other Questions
Is Nucellia safe for everyone?
Nucellia is intended for healthy adults. Consult a healthcare professional before use if you are pregnant, nursing, under 18, have a medical condition, take medication, have sensitive skin, or have questions about wellness product use.
Can I use Nucellia with other supplements?
NAD+ support is commonly used as part of a broader wellness routine. However, if you take medication, have a medical condition, or are unsure about combining products, consult a healthcare professional before use.
How should I store Nucellia?
Store Nucellia in a cool, dry place.
Keep the pouch sealed when not in use and keep out of reach of children.